Shipping policy
Shipping Policy
At Kamlah Gold Tea Products Pvt Ltd, we ensure timely and secure delivery of your tea products across India.
Shipping Coverage
We currently ship across India.
Order Processing & Dispatch
- Orders are processed within 1-2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once dispatched, you will receive a confirmation email with tracking details.
Shipping Charges
- Free shipping on orders above ₹1000.
- A flat shipping charge of ₹XXX applies to orders below ₹1000.
- The shipping cost will be displayed at checkout before order confirmation.
Shipping Time
- Metro cities: 3-5 business days from dispatch.
- Other locations: 5-7 business days from dispatch.
- Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistical issues.
Order Tracking
Once your order is shipped, you will receive an email with tracking details. You can track your order using the provided link.
Damages & Issues
Please inspect your order upon delivery. If you receive a damaged package or the wrong item, contact us immediately at contact@kamlahgold.com with your order details and images of the product. We will review and provide a resolution.
Contact Us
For any shipping-related inquiries, feel free to contact us at:
📍 Address:
Kamlah Gold Tea Products Pvt Ltd
18 Rabindra Sarani, Poddar Court, 3rd Floor
Room No. 309, Kolkata - 700001
GST: 19AALCK4245R1ZO
📧 Email: contact@kamlahgold.com